Rasa integration with ecommerce

[JasonGraham]

I have a intent like this

intent: specific_product examples: |
I want to know about {apple}(product_name)
can i know about {mango}(product_name)
please provide me info on {banana}(product_name)
what is the latest version of {pears}(product_name)
note : I am using {} in place of [ ] just here

now i want to set the product_name entity/slot with anything the user types like

I want to know about mobile ->Here i want mobile

I want to know about asfasasf->Here i want asfasasf

I want to know about fafas asfasf asfsa → Here i want fafas asfasf asfsa

how can i do this

[Kalisspera]

I ran into something similar when trying to handle payments inside a Rasa bot. What worked for me was connecting my payment logic to a custom action and routing transactions based on user data. I used https://www.payinsider.com/smart-transaction-routing to manage payment flow across different providers, which made things a lot smoother without hardcoding everything. It's pretty flexible and easy to hook into the Rasa flow.