High ping and lag on Windows 2008 Server

[gamesfirst]

Hello people!

Well, i have an q9550 + 8gb ram + 640gb raid 0 server in the datacenter with 20mbits up/down bandwith.

The problem is that i have a high average ping and what is worse, very frequent high ping peaks (300ms or more).

The server is using windows server 2008 R2, and its NOT caused because of lack of resources, because the problem persists even if there is only 1 player inside and 1 server running.


Is it a Windows configuration problem or the problem is because of the connection?


thank you very much in advance.

[Beaverbeliever]

Please also post your Speedtest result, http://www.speedtest.com

[loopyman]

I run some server 2008 game servers and I haven't had a problem with it. I use the same type of hardware as you aswell...

BUT, please give us more information.

[gamesfirst]

there you have



the conection is supposed to be 20mbits up/down


I also have this graphs that are made by the traffic grapher of the datacenter:

[Beaverbeliever]

It might be due to the lack of bandwidth for a large amount of players on your servers. Can you please post the rest of the readme?

[gamesfirst]

ok, there you have


Server OS: Windows Server 2008 R2 x64 Standard
Processor: Core 2 Quad q9550 Stock freq + TT big Typhoon heatsink
Ram: 8GB dual channel
Game(s): Left 4 Dead 1 and 2
Start Up Command: start /wait srcds.exe -console -game left4dead -port 27100 +maxplayers 8 +map l4d_vs_airport01_greenhouse -exec server.cfg
Admin Mods: Sourcemod


IMPORTANT: The high ping average and high ping peaks problem persists EVEN if there is only 1 server online with only me inside playing.

[Nisd]

Sounds like a bad network connection. Can I ask who is the host?

[Mooga]

gamesfirst, can you give us the networking information found here:


Thanks!

[gamesfirst]

ok, there you have:

NETWORK AND BANDWIDTH INFO

Bandwidth:

(teorically it should be a 20mbit connection)

Router: i dont have idea, its on a datacenter.

Local IP of Server: 190.0.162.5

External IP: 190.0.162.5 (the same as the internal)

Port Forwarding Screen Shot: im dont have port forwarding.


Also i have this:

[Nisd]

If you look on the speedtest, it says 2, and that is rather low. And the ms on the pings is 192, so 300 ingame would not be unnormal.
Looks like the server is hooked up to some shitty connection really.

[Spartanfrog]

I would complain to your host.

[Ryan]

2.62mb for a datacenter? dang...
+1 to spartanfrog COMPLAIN if you pay for a service you have every right to complain.

[Tech]

A datacenter are you sure? You should be pushing way past my connection....

[lol554]

Okay, i have located all the IP's on your traceroute and try take a look here:

Tracert from you to server

190.0.162.5 - Ituzaingó, Argentina
200.89.165.133 - Munro, Argentina
200.42.42.73 - Buenos Aires, Argentina
200.42.42.121 - Buenos Aires, Argentina
200.63.151.65 - Buenos Aires, Argentina

From now, we have suddenly come to Spain

84.16.9.233 - Oeste, SPAIN
94.142.121.214 - Oeste, SPAIN
94.142.124.105 - Oeste, SPAIN
213.140.53.226 - Oeste, SPAIN

Back to Argentina

195.22.220.110 - Buenos Aires, Argentina
190.224.165.109 - Buenos Aires, Argentina

Now it leaves Buenos Aires and goes to Tucumán... strange

190.225.249.210 - Tucumán, Argentina

Goes back to Buenos Aires

190.224.27.90 - Buenos Aires, Argentina
190.0.160.1 - Ituzaingó, Argentina
190.0.162.5 - Ituzaingó, Argentina

Theres certainly some routing error. You get high latency/ping because that your packets are travelling from Argentina to Spain, and then back from Spain to Argentina. I would check it up with my host.

[Mooga]

This has nothing to do with hardware or software on your server.

There are CLEARLY network issues happening. Talk to your host.