[Contact]: How to contact us through chat.

[Drocona]

Hello forum visitors,

I've got a bit of an announcement to make due to current actions of people trying to contact us in private, on either MSN, steam friendslist or any other program.

Of course we like to help and we won't bother if you like to chat with us directly and realtime instead of waiting on these forums for a reply, however lately we ran into some problems regarding masses of people adding us at MSN or the steam friendslist. There have been so many applications we just can't keep it up like this.
My MSN contact list is over 400 contacts big, it's starting to get one big mess, I abandoned that particular e-mail address (Matts_bos@hotmail.com) and created a new one (Matts[at]Black-Sky[dot]nl) to clean up everything pretty easily, however now people are adding me on the friendslist, it's already up to 50 friends now, it's also getting one big mess.

Now what's the point I'm trying to make here?
From now on I will not accept ANY invites for either MSN, ICQ, MSN, XFire, Steam or any other personal contact program coming from people that need support for the SRCDS. Everyone that adds me and I find out it's about the server will be blocked and deleted from my list. It's simply one big chaos for me and it's getting really inefficient.
Update: Due to a bug in the steam community you can not send me a PM without having me on friendslist. What you can do is try to invite me to the chatroom when you need help. If that doesn't work you MAY add me to the SteamFriends list, this however I will clean once a week (Remove all friends from SRCDS support) so My real friendslist does not suffer.

How do you contact me or others then?
I've made the Source Dedicated Server Community Group on the steam community network half September, please use it! You can get live support in the community chatroom if one of the admins or other acknowledgeable people is online.

There is no-one in the chatroom?
If there are no people in the chatroom DO NOT ADD MEMBERS TO YOUR FRIENDSLIST!
Instead, join the group (It's public and you can have as many groups as you like) then go to your friendslist, scroll down till you see "+ Source Dedicated Server". Simply click the + and all the members can be PM'ed from there as all your other friends. This way we do not get masses of people in our own private friendslist which has nothing to do with these forums.

If we think you can be in our MSN list or whatever we'll send you the invite. Also I don't mind if you mail me or PM me on these forums, no problem but it's better to post a thread since there are 200 people around that can also help out.

I hope to have informed you enough,

Drocona

[Robertchesto]

I tried, but it says their is too many Too View, So I can't talk to anyone....

[Mooga]

I'm currently in the chat.
If you jump in I can TRY to help you. I might be busy today.

[source gamer]

Same for me, it says there is too many members to show them. So i cant speak with anyone that way :/

[Drocona]

I noticed that a while ago, as far as i know you can invite a user to the chatroom, please use that.

[dawnzky05]

It says it's too busy. I'll try next time. Thanks admin.







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cool Atlanta Brave gears

[FERMAN]

What about an IRC? We can get a free one.

[Beaverbeliever]

I second Ferman's idea, a lot of people have IRC that might need support.

[Hazz]

Thats not a bad idea, I always have mIRC open so I'll be on.

[realchamp]

Hazz Wrote:Thats not a bad idea, I always have mIRC open so I'll be on.

Same

[FERMAN]

Alright i registered it guys. All we need to do is just put it on the website.

[Mooga]

We don't have a need for that currently. Maybe in future updates

[loopyman]

I think a chat window would be bad because we would be fixing the same problems over and over... The majority of the people that visit this forum find their answer from the search feature and never bother to post... If there was a chat feature it would eliminate the need to search, and the resolutions to peoples problems wouldn't be posted in text for google to cache and others to find.

[Beaverbeliever]

Having a shoutbox or the similar would make the post count go way down on the forums, and make SRCDS lose their high traffic status on Google and other Search Engines.

[Gr44]

(07-04-2008, 07:43 AM)Drocona Wrote:  I noticed that a while ago, as far as i know you can invite a user to the chatroom, please use that.

I've been unable to invite anyone to the chat room. I was there for 3-4 hours yesterday and an hour or 2 today and no joy...